Respect. Dignity. Peace of Mind.
As the only Cremation with Confidence™ provider in our area, we abide by a strict code of ethics to ensure that your loved one is well cared for at all times and that the cremated remains returned to you are those of your loved one. We believe in our 10-step cremation process so much that we exclusively offer the Cremation with Confidence™ Guarantee.
1. Your Loved One Never Leaves Our Care
Many other funeral homes hire third party crematories, many times located in a warehouse district, or another crematory out of town. These funeral homes transfer your loved one to outside cremation services, making it impossible for the funeral home to manage and supervise the cremation.
We have our own privately-owned crematory and provide services to only the families that we serve. Our certified staff manages every detail, and your loved one never leaves our care.
2. Safeguarding Personal Identity
To ensure security, a personal identification band is placed on your loved one at the moment they are transferred to our care. To further safeguard your loved one’s identity, a Witness of Removal is signed by you, a healthcare professional, or law enforcement officer.
3. Family Identification
Our staff will respectfully care for your loved one. We bathe and dress them in the clothes provided by the family or a gown we provide. Next, we place your loved one in a tasteful container lined with a soft interior, all suitable for cremation. Then, we will ask you or a representative to positively identify him or her prior to cremation.
4. Checks and Balances
Two individuals, a cremation technician, and a funeral home staff member will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and properly documented. Once all documentation is verified, your loved one will be transported to our privately-owned crematory.
5. Unique Tracking System
Prior to cremation, your loved one is logged into our tracking system and assigned an identification number, which is stamped into a stainless steel identification tag. This number is used to track every phase of the cremation process. Personal belongings are catalogued and placed in a secure area for their return to the family. A digital fingerprint is taken of your loved one at this time.
6. Cremation Log Book
Immediately prior to the cremation process, your loved one is taken to the cremation chamber and their personal identification is noted in our cremation log book. This log shows the name of the individual, date and time of the cremation, identification number, and crematory operator’s name. Our crematory log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.
7. Details During the Cremation
The crematory checklist and identification card are placed on the outside of the cremation chamber during the cremation process. One stainless steel ID disk remains with your loved one at all times.
8. Details After the Cremation
After the cremation is complete, the cremated remains are placed with the stainless steel identification tag into an urn. The identification card is placed into our permanent files.
9. Return of the Cremated Remains
Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting, in which to receive the urn, where you may spend a few moments, privately, in quiet reflection.
10. Celebration of Life
We will assist in planning a funeral or memorial service either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.